Treasury Board has reminded Deputy Heads of their discretionary authority to support employees whose pay has been affected by Phoenix.
This applies to employees who are owed money because of delays in the processing of their acting, their allowances, overtime and extra duty payments, as well as salary increases related to a promotion or pay increments.
Deputy Heads and their delegated managers have the discretion to make a priority payment for money owed to employees, particularly when the outstanding payments have been accumulating over an extended period of time and the amount owed is creating financial hardship.
Members should contact their union representative if they face difficulties with accessing this support.