Update on Phoenix Pay Centre Problems – Fix the System Now!

FixPhoenix

Back in March, the union published an article about the Phoenix Pay System coming online. We expected there to be glitches, but the response from members has been overwhelming – the system does not work.

We have been contacted by many UNE members who have had problems with their pay cheques. Some have not been paid in months while others have seen their problems fixed temporarily, only to have the issues resurface a few pay periods later.

Yesterday, the government announced it will set up a satellite pay centre in Gatineau to reduce the backlog of requests currently in the queue. But that’s still not enough. Public servants have the right to be paid. Canadians have long been attracted to careers in the government because of the reliability of a steady pay cheque, but that no longer exists with the flawed Phoenix pay system.

So it’s time for you to have your say. Tell Judy Foote, Minister of Public Services and Procurement to Fix Phoenix now.

Click here to have your say and send a letter to Ms. Foote, your MP and PSAC President Robyn Benson.

We will continue to forward your problems to Public Service and Procurement Canada.

Please continue to  share your experiences with us. Did a problem with your pay occur? Did you resolve it yourself? Was the process an ordeal? Send us an email at info@une-sen.org so that we can work together with the employer and make certain our members are being paid.