Update on lump sum payment and retro pay for Treasury Board and CRA members

As part of the collective agreement PSAC secured during this round of bargaining, the $2,500 pensionable lump-sum payment will be issued on November 8 for all eligible PSAC members in the PA, SV, TC, and EB Treasury Board bargaining groups and PSAC-UTE members working for Canada Revenue agency.

See our FAQ for full details about eligibility for the lump sum payment.

Processing dates for retroactive pay and wage adjustments vary by bargaining group. Full details for each table are included below.

The employer had 180 days to action payments following the signing of the collective agreements this summer. All non-monetary terms of the collective agreement took effect immediately upon signing.

Program and Administrative Services (PA Group)

  • The new collective agreement was signed on June 27, 2023 and wage adjustments were reflected on the August 2 pay stub.
  • The retroactive pay was processed and issued on the October 25 pay stub, and the $2,500 pensionable lump-sum payment will be issued on November 8.

Operational Services (SV Group)

  • The new collective agreement was signed on July 11, 2023 and wage adjustments were reflected on the August 30 pay stub.
  • Retroactive pay will be processed and issued on the November 22 pay stub, and the $2,500 pensionable lump-sum payment will be issued on November 8.

Technical Services (TC Group)

  • The new collective agreement was signed on June 27, 2023 and wage adjustments were reflected on the August 2 pay stub.
  • The retroactive pay was processed and issued on the August 30 pay stub, and the $2,500 pensionable lump-sum payment will be issued on November 8.

Education and Library Science (EB Group)

  • The new collective agreement was signed on July 11, 2023 and wage adjustments were reflected on the August 30 pay stub.
  • Retroactive pay will be processed and issued on the November 22 pay stub, and the $2,500 pensionable lump-sum payment will be issued on November 8.

Canada Revenue Agency (CRA)

  • The new collective agreement was signed on June 27, 2023 and wage adjustments will be effective November 1.
  • The $2,500 pensionable lump-sum payment will be issued on November 8. 

When Can I Expect to Receive My Parks Canada Retroactive Payment?

UNE Local Representatives have been dealing with a high volume of inquiries about the latest on the Parks Canada Retroactive Payment.  

The employer has 180 days from the signing of the contract to implement wage increases, wage adjustments and allowances. If the Parks Canada Agency is unable to meet this deadline, there is a lump sum of $200 payable if the outstanding amount is more than $500 owed. 

The agreement was signed September 29, 2023.  Therefore, the employer has until March 27, 2024 to make the payments. 

More information on the collective agreement is available at https://www.unesen.ca/press/?p=10800

FAQ: Public Service Health Care Plan & Canada Life

Did PSAC negotiate this change to move to Canada Life?

This change was initiated and operationalized by the employer and was not part of PSAC and other unions’ negotiations on a new health care plan. It also does not impact the improvements PSAC secured. 
 
The employer transferred the Public Service Health Care Plan provider contract from Sun Life to Canada Life as part of a separate procurement process, resulting in changes for nearly 1.5 million federal public service workers, retirees, and their dependents. 
 
The Government of Canada made the decision to transition to Canada Life, and it is their responsibility to hold Canada Life accountable for the many problems that members are facing.

I can’t get in touch with Canada Life. What should I do?

Customer service wait times remain too long, and too many calls remain unanswered. This poorly managed transition prevents our members from fully taking advantage of their benefits 
Unfortunately, the only available option is to keep trying until you are connected to a Canada Life agent. 
 
Before the move to Canada Life, PSAC provided the government with recommendations for a smooth transition for plan members, including for Canada Life to hire additional staff and increase its call centre capacity.   
 
PSAC has also requested a meeting with Treasury Board President Anita Anand to discuss how the delivery of benefits can be improved for plan members as soon as possible.  
 
While the contract for administering benefits is held by the employer, PSAC will continue to push the employer and Canada Life to improve conditions. 
 
Members can add additional pressure on the Liberal government by contacting their MP directly to share their frustrations and call for accountability on the Canada Life rollout.

Why are wait times so long with Canada Life?

Canada Life has not been able to keep up with the influx of new members, retirees, and dependents that they now administer, and it is having a significant impact on people who depend on these benefits for their health and drug coverage.

What is PSAC doing to improve this situation?

Before the move to Canada Life, PSAC provided the government with recommendations for a smooth transition for plan members, including for Canada Life to hire additional staff and increase its call centre capacity.   
 
PSAC has also requested a meeting with Treasury Board President Anita Anand to discuss how the delivery of benefits can be improved for plan members as soon as possible.  
 
While the contract for administering benefits is held by the employer, PSAC will continue to pressure the employer and Canada Life to improve conditions.

One of my recent claims was denied by Canada Life, even though similar claims were granted under Sun Life. Has the plan changed?

The vast majority of benefits you previously received should be the same or improved after PSAC negotiated various improvements to the plan. If you feel your claim was wrongfully denied, please contact Canada Life or submit an appeal.

How can I appeal if my health care claim was denied?

Visit the Public Service Health Care Plan Administration Authority’s website for information on how to submit an appeal
 
Prior to submitting an appeal, you should make every effort to resolve the issue with Canada Life. Appeals related to denied claims must be submitted within 12 months of the date of your claim statement.

What about the dental plan?

The Public Service Dental Care Plan, which is currently being re-negotiated for over 185,000 federal public service workers, continues to be administered by the Canada Life Assurance Company.

Parks Canada: Employer delays shortchange frontline workers, including wildfire firefighters

PSAC and the Parks Canada Agency have signed the new collective agreement eight weeks after it was ratified by members. However, the employer has backtracked on discussions to ensure that members in precarious positions—including firefighters—receive the one-time pensionable lump sum. 

Using wildfires as an excuse nothing less than shameful 

As the employer delayed signing, using fires in Canada’s North as an excuse, PSAC pushed for an agreement that would not leave our members, many of whom fought those same fires before their contracts ended, as victims of employer delays. 

“We pushed the employer to get this deal signed so that seasonal term workers would benefit,” said Chris Aylward, PSAC national president. “But now it’s clear. The Parks Canada Agency used wildfires as an excuse to delay, while it’s firefighters who they are shortchanging.” 

Based on information from the employer, there are roughly three hundred members who will not receive the lump sum payment due to the delay. This includes firefighters who have been on the frontlines of wildfires that have ravaged communities, members in seasonal term positions at Canada’s historical sites, and students in the midst of a national housing crisis. We negotiated a collective agreement to support term and seasonal workers, not leave them further behind. 
 
Take action 

PSAC and the Parks Canada Agency have signed the new collective agreement eight weeks after it was ratified by members. However, the employer has backtracked on discussions to ensure that members in precarious positions—including firefighters—receive the one-time pensionable lump sum. Tell the Ministers to make this right.

PSAC and Treasury Board sign collective agreements for PSAC members in PA, TC groups

PSAC and Treasury Board representatives have signed the collective agreements for PSAC members in the PA and TC bargaining units. Both agreements were ratified by members on June 16, 2023. We anticipate signing the SV and EB agreements next week.

Next steps

All non-monetary terms of the collective agreement take effect immediately.

The employer now has 180 days to action retroactive pay, the $2,500 pensionable lump-sum payment and implement wage increases, wage adjustments and allowances. The lump-sum will be paid to each employee based on their substantive position – including those on leave without pay – on the date of signing June 27, 2023. See our FAQ for full details about your eligibility for the lump sum payment.

If the implementation period goes beyond 180 days and when the outstanding amount owed is greater than $500, the employer will pay a $200 lump sum per member.  

Parks Canada bargaining team reaches tentative agreement

After a week in mediation to make concrete gains for more than 5,000 Parks members across the country, the Parks Canada bargaining team has reached a tentative agreement that prevents workers from falling further behind and improves job security.

A full explanation of the new agreement will be provided in the coming days. The Parks Canada bargaining team unanimously recommends ratification of the agreement.  

Parks Canada wage increases  

PSAC negotiated wage increases totaling at least 12.6%, compounded over the life of the agreement (retroactive to August 5, 2021, to August 4, 2025). PSAC also secured a fourth year in the agreement that protects workers from inflation (projected by the Bank of Canada to be 2.3%).  

Year of the agreement  Aug 5, 2021  Aug 5, 2022  Aug 5, 2023  Aug 5, 2024  Total  
Wage increase  1.5%  4.75%  3% + 0.5%*  2.25%  12%  
Total compounded wage increase  1.5%  6.4%  10.1%  12.6%  12.6%  

*wage adjustment of a minimum of 0.5% for all occupational groups 

In addition, your bargaining team also negotiated a pensionable one-time lump sum payment of $2,500 for every Parks member at the time of signing the agreement. This represents an additional 4.01% of salary for the average Parks member.  

Wage Adjustments in the Third Year of the Agreement 

With the exception of the sub-groups listed below, all Parks Canada members will receive a 0.5% pay line adjustment on August 5, 2023, for a compound wage increase of 12.6%.  

  • All employees in the GL-COI, GL-MAM, GL-MDO, GL-VHE, and HP groups and sub-groups will receive a 3% market adjustment, for a compounded wage increase of 15.39%.* 
  • All employees in the SC group will receive a 4% market adjustment, for a compound wage increase of 16.51%.* 
  • All employees in the LS group will receive a 1% market adjustment, for a compound wage increase of 13.15%.* 
  • All employees in the EG group will receive a 0.5% market adjustment, for a compound wage increase of 12.6%*, plus: 
  • On August 5, 2022, a new step will be added to the top of the EG pay scale that is 1.5% higher than the existing maximum. EG employees who have been at the existing maximum rate for at least 12 months will move to this new step and rate, and 
  • On August 5, 2023, 1.8% will be added to the new top step of the EG scale. 

*The compounded wage increases listed above include general economic increases, wage adjustments, and market or pay line adjustments over the four-year term of the agreement. The one-time, lump sum $2,500 payment and group specific allowances are in addition to these totals.  

Group specific allowances  

  • GT: The allowances for GT-04 and GT-05 employees working as Law Enforcement Officers (Park Wardens) will increase from $3,534 to $6,500/year. 
  • GL-MAM: Eligible GL-MAM Refrigeration HVAC Technicians will receive an increase to the existing annual allowance from $8,000 to $9,500. 
  • Compensation Advisors: The retention allowance for compensation advisors working at Parks Canada (AS-01, AS-02, and AS-03) will be increased from $2,500 to $3,500/year. This retention allowance will now match the retention allowance paid to compensation advisors working in pay pods under the banner of the Public Service and Procurement Canada Pay Centre (CR-05, AS-01, AS-02, AS-03 or AS-04).

Other improvements to the Parks collective agreement include: 

Protections against contracting out  
 
Privatization and contracting out in the federal public service leads to higher costs, more risk, and reduced quality of services for Canadians. PSAC has negotiated language to ensure that in the event of layoffs, preference shall be given to the retention of PSAC members over outside contractors already working with the federal government. This language will protect public service jobs and reduce contracting out in the federal public service.  
 
The government has also committed to a consultation process on the issues associated with contracting out in the federal public service.  

Seniority under Workforce Adjustment Process 
 
PSAC and Treasury Board have agreed to submit a joint proposal to the Public Service Commission of Canada to include seniority rights in the Workforce Adjustment process in situations where reasonable job offers can be made to some but not all surplus employees in a given work location. The Agency has agreed to a meaningful consultation with the union should PSAC and Treasury Board be successful in their application. 

New and improved remote work language  
 

PSAC members will now be protected from arbitrary decisions about remote work. We have negotiated language in a letter of agreement that requires managers to assess remote work requests individually, not by group, and provide written responses that will allow members and PSAC to hold the employer accountable to equitable and fair decision-making on remote work. Having all remote work requests reviewed on an individual basis will prevent future “one size fits all” type mandates like the government announced in December last year. 
 
That means employee rights around remote work arrangements will be protected through a grievance process, and grievances that are not settled prior to the final step of the grievance process can be referred to a new joint union-management panel for review. 
 
PSAC and Parks Canada have also agreed to create a joint committee to review and update the Guide on Hybrid Work Arrangements. 

Leave for Indigenous Practices 

A diverse workforce with strong Indigenous representation means a better public service for all. The addition of 2 days of paid leave and 3 days of unpaid leave for Indigenous employees to engage in traditional Indigenous practices, including hunting, fishing and harvesting, will help to attract and retain more Indigenous workers and recognize their lived experiences. 

Safer and more inclusive workplaces 
 
The Agency commits to consider the recommendations of the Joint Committee formed by Treasury Board and the Alliance to review existing training courses related to employment equity, diversity and inclusion and informal conflict management systems. 

Other gains at the bargaining table  

  • An increase from $2.00 to $2.25 per hour to the weekend premium rate  
  • Further protection when the employer introduces new technological changes in the workplace. 
  • Expansion of the types of activities for which union leave can be requested. 
  • Commitment for Parks Canada to move towards membership in the National Joint Learning Program (JLP)
  • Expansion of leave provisions to include visiting a family member who is nearing the end of their life. 
  • Expansion of the scope for bereavement leave to include aunt and uncle. 
  • Joint commitment to consider the outcome of TBS-Alliance review of Maternity and Parental leave language. 
  • Creation of a joint committee to make collective agreement language more gender inclusive. 
  • Agreement for Parks Canada to consult with and meaningfully engage with Park Wardens in a planned review of the Law Enforcement Branch, including service delivery, occupational requirements, recruitment and retention, and relativity of the park warden position. 

Next steps  

Over the coming weeks Parks Canada members will be invited to participate in ratification votes. Details about these sessions and the voting process will be shared as soon as possible.   
 
To ensure that you receive all updates and can participate in the ratification process, please update your contact information in PSAC’s member portal

Government ratifies collective agreements for 155,000 PSAC members

The federal government has ratified the collective agreements for PSAC-UTE members working at Canada Revenue Agency (CRA) and in the Treasury Board PA, TC, SV, and EB bargaining units. 

PSAC will meet with Treasury Board and CRA representatives next week to sign the new collective agreements.

After an expedited ratification vote process, all five agreements were ratified by PSAC members on June 16, 2023.  

Next steps

Once signed, all non-monetary terms of the collective agreement will take effect immediately.

The employer has 180 days from the signing of the contract to implement wage increases, wage adjustments and allowances. If the implementation period goes beyond 180 days and when the outstanding amount owed is greater than $500, the employer will pay a $200 lump sum per member.

PSAC will update members when the agreements are signed. Please contact your regional office to make sure your contact information is up to date.

Treasury Board ratification votes to be held May 24 to June 16

Ratification votes for PSAC members in the four Treasury Board groups will begin on May 24 and end on June 16 at noon ET.  

In order for PSAC members to receive their new rates of pay, retroactive pay, and lump sum payment, the new agreements must first be ratified. To ensure this ratification process is done as quickly as possible, PSAC will be conducting an expedited ratification process. 

The ratification votes will be conducted using the same online voting platform used for strike votes earlier this year. 

How to vote 

  1. Check your email: All PSAC members in the four Treasury Board groups will receive an email from communications@psac-afpc.vote on May 24 with the link to PSAC’s voting platform and the credentials needed to log in. 

    If you do not receive an email on May 24, check your junk mail or promotions folders in your personal email account. If you’ve checked those folders and still don’t have the email, we may not have your personal email on file and you can fill out a PSAC membership form to update your contact information.

    Once you submit the online membership form, PSAC will issue your voting credentials to you as soon as possible.
  1. Watch the information session video: You are required to watch the mandatory information session video before voting. You can log into PSAC’s voting platform at any time during the voting period using the credentials emailed to you. The video cannot be skipped and must be played to the end before you will be permitted to vote. After you’ve watched the video, follow the on-screen instructions to vote. You can log into the voting platform to watch the information session video and cast your vote at any point between May 24 and June 16 at noon ET.  
  1. Submit your vote: The voting deadline is June 16 at noon ET. You can vote any time after watching the mandatory information video by following the instructions on-screen. You can also log back into the voting platform at a later time to cast your vote before the deadline, including after attending an optional Q&A session. 

Optional Q&A sessions 

Should you still have questions after watching the mandatory information video, you will have the opportunity to attend virtual or in-person live Q&A sessions to learn more about your tentative agreement

These sessions are not mandatory but will give you the opportunity to ask questions about your agreement with PSAC staff and your bargaining team. 

Virtual Q&A sessions 

These sessions will be held over zoom, and registration will open on May 24. PSAC has scheduled the following optional virtual Q&A sessions.  

You are NOT required to attend these sessions to be able to vote. 

These sessions are listed in eastern time but are open to all PA, SV, TC and EB members. Please choose the session for your classification group that best fits your schedule  

Not sure which group you belong to? You can see which bargaining group you belong to here.  

These sessions will be held over Zoom, and registration will open on May 24.PA Group

These sessions will be held over Zoom, and registration will open on May 24.

  • Thursday, May 25, 12 p.m. ET – English 
  • Thursday, May 25, 7 p.m. ET – English 
  • Monday, May 29, 12 p.m. ET – French 
  • Thursday, June 1, 7 p.m. ET – English 
  • Wednesday, June 7, 9 p.m. ET – English 
  • Thursday, June 8, 7 p.m. ET – French 
  • Thursday, June 15, 7 p.m. ET – French 
  • Friday, June 16, 9 a.m. ET – English

SV Group

These sessions will be held over Zoom, and registration will open on May 24.

  • Wednesday, May 31, 9 p.m. ET – English 
  • Monday, June 5, 7 p.m. ET – French 
  • Wednesday, June 7, 7 p.m. ET – French 
  • Wednesday, June 14, 12 p.m. ET – English

TC Group

These sessions will be held over Zoom, and registration will open on May 24.

  • Wednesday, May 24, 9 p.m. ET – English 
  • Tuesday, May 30, 7 p.m. ET – French 
  • Tuesday, June 6, 7 p.m. ET – French 
  • Tuesday, June 13, 7 p.m. ET – English 

EB Group

These sessions will be held over Zoom, and registration will open on May 24.

  • Friday, May 26, 7 p.m. ET – French 
  • Monday, June 12, 12 p.m. ET – English 
  • Monday, June 12, 7 p.m. ET – English 

In-person Q&A sessions 

PSAC has scheduled the following optional virtual Q&A sessions for members working for Treasury Board. In-person sessions are open to all members of the four Treasury Board groups, as we will have bargaining team members from all teams in attendance.

These sessions will be held in the cities listed below. Information about date, time, and location of in-person sessions will be added as they become available. 
 
Note: These optional sessions are not required to be eligible to vote. Atlantic

  • Charlottetown 
  • Fredericton 
  • Halifax 
  • Moncton 
  • St. John’s 

British Columbia

More information coming soon National Capital Region

More information coming soon North

There are no in-person Q&A sessions scheduled in the North. If you have questions before you vote, please register for a virtual Q&A session. Ontario

  • Angus 
  • Toronto
  • Kingston 
  • London: Tuesday, June 13, 5 p.m. ET, Victory Legion Branch #317, 311 Oakland Ave
  • Petawawa 
  • St. Catherine’s 
  • Sudbury 
  • Thunder Bay: Thursday, June 1, 7 p.m. and 8 p.m. ET, 326 Memorial Avenue (OPSEU Meeting Room)
  • Trenton 

Prairies

More information coming soon Quebec

  • Montreal 
  • Québec City 
  • St-Jean-Sur Richelieu 
  • Trois-Rivières 

Parks Canada bargaining proceeding to mediation and PIC to continue fight for a fair contract

Last week, the Federal Public Sector Labour Relations and Employment Board (FPSLREB) appointed a Public Interest Commission (PIC) to help advance negotiations for 5,000 Parks Canada members. The appointment of the PIC follows PSAC’s declaration of impasse after a year –and –a half of bargaining.  

If mediation fails to result in a settlement, PSAC and Parks will advance to PIC hearings. 

What is mediation? 

During mediation, a neutral third party with expertise in contract negotiations helps two parties in a labour dispute reach an agreement.  In this case, the mediator is appointed by the Labour Board.  

How does the PIC work? 

On receiving a request for conciliation, the chairperson of the Federal Public Sector Labour Relations and Employment Board may recommend that a PIC be established for conciliation of issues in dispute.  

The PIC is a panel of three people – a chairperson appointed by the Labour Board and one nominee each appointed by the union and the employer. Each side presents briefs to explain their positions on outstanding issues at a hearing. The process ends when the PIC issues a report with non-binding recommendations for reaching a settlement. PIC hearings can take months to complete. 

What comes next? 

The Parks Canada bargaining team will continue the bargaining process in mediation June 20-23. No dates have been set yet for the PIC, but PSAC expects to have dates soon.    

Stay informed and engaged  

  • Read this FAQ about Parks Canada Agency bargaining.
  • Fill out this member survey to get involved at this critical time.  
  • Make sure you receive all the latest news about bargaining with the Parks Canada Agency by keeping your contact information up to date.

Show your support for the Parks Canada bargaining team